For the background on what a loan modification is, how it works and if it can help you, click here.
Step 1 – Evaluate Your Situation
Honestly decide if a loan modification is what you truly need. Only 37% of loan modifications end up with the homeowner attaining at least a 10% reduction in monthly payments. So using 10% as your target, if your monthly mortgage was 10% less than it is now, would you be able to maintain your monthly finances? If your answer is no then it may be better to consider a short sale or deed in lieu of foreclosure and plan on renting for a while. You also need to consider the amount of time, trouble and effort you are willing to put into attaining a modification. Even if you utilize a government or non-profit company it is still going to take a lot of your time just to get the information together. You should expect that this process will take 3-4 months to complete and you should plan on spending 3-4 hours each week.
Step 2 – Have Realistic Goals
Everyone would like a principal reduction, but that very, very, very rarely happens. In the past year only 2% of all loan modifications had a reduction in principal, and nearly all of those were in California or Michigan. As stated above, a reduction in monthly payments of over 10% is a good starting goal but your specific situation may require different goals. Remember that this is a negotiation and in a successful negotiation each side has to give some and take some. Please don’t threaten or try to throw your weight around telling them to come and pick up the keys. You will feel like telling them that several times through this process, but bit your tongue and remember what your goals are and have a plan to achieve these goals.
Step 3 – Get Your Paperwork Together
Regardless of who owns your loan, nearly all the mortgage companies will require the same basic information. The more information you have ready at your disposal the easier this entire process will be. Also the more information you have ready, the better informed you are as to what concessions you are willing to give on and which you can’t when you get to step 5, the negotiation. The usual documents you will need are:
- Proof of income.
- At least four months of bank statements.
- A hardship letter explaining your situation and requesting a loan modification.
- A monthly expense sheet detailing all your expenses.
- Your most recent mortgage statement
- 2 years W2 forms
- 2 years tax returns
Most of the list is self explanatory, but the hardship letter is critical. The hardship letter should be about 1 page long, but no more than 2 pages ever as most lenders and extremely busy, backlogged and staffed with overworked employees so keep it short and to the point. It should be a basic blueprint of how your current financial situation is, how you got into this situation and any other issues affecting your ability to meet your financial obligations.
Remember to include any of the following issues in your hardship letter if they apply: adjustable rate mortgage reset, death, death of a spouse or co-borrower, loss of job, reduction in salary, job relocation, did you business go under, divorce, separated, accident, illness, medical bills or military duty. I do not suggest you try and convince them about your local real estate market or how the value of your house has gone down as most lenders do not do any principal reductions anyway. Don’t blame the lender and don’t blame the value of your house. It is not the lenders fault that you have the loan on your home and trying to say that you can’t pay because your house is worth less now than what it was when you bought it doesn’t make any sense. You may not want to pay, but it doesn’t mean you can’t.
Step 4 – Contact Your Mortgage Company
It’s astounding the number of delinquent borrowers who never have the courage to pick up the phone and just talk to the lender before heading into foreclosure. Make the call and ask to speak to customer service. Have a note pad to keep up with everyone you talk to and what each person says they are going to do, yourself included. Identify yourself and ask to speak with the loss mitigation department. Don’t spend too much time with customer service, they generally can’t help you, but before you get transferred, ask for the direct dial number for the loss mitigation department. This will save a step in your many, many follow up calls.
Once you get the loss mitigation department get the name of who your speaking with and position and let them know your keeping a record of all your conversations to ensure all the I’s are dotted and t’s are crossed. Explain in general terms to the person that your having trouble making your monthly payments and that you are or may become delinquent on your loan and you need to modify it or there is a serious chance you’ll fall farther behind or could go into foreclosure. Don’t throw out the foreclosure word too much or threaten them, if they feel your headed into foreclosure they won’t waste their time with a lost cause. What you want to clearly communicate to them is that this is a serious problem and it requires their immediate attention.
Be prepared for them to ask you some basic questions. Have the list I gave you above handy to help with specific details. You MUST be honest or it will come back to bite you in the butt. You shouldn’t be overly optimistic or too upbeat about your financial situation, but it can’t be all gloom and doom either. Within the bounds of honesty you need to communicate that your in a bad financial place. Just as you had to qualify yourself to get the loan the first time, now you have to qualify to get a loan modification in much the same way. You have to prove that you are financially incapable of making your mortgage payments in the manner they are currently structured. Lastly, your going to have to prove that a loan modification will actually improve your situation to the point where you will be an acceptable risk to them.
If the lender decides that your situation qualifies, they will send you a loan modification information packet along with a worksheet to calculate your monthly expenses. Even if you already have it all in your own format, take the time to copy it over to their forms, it will speed up the process every time.
Step 5 – The Negotiation
Remember that the banks don’t want to loose any money, so don’t expect their initial offer to be worth taking. Fully expect that it will take 3, 4, 5 or more offers back and forth until you find one that is acceptable to both you and the bank. In most cases this is the time consuming and frustrating part of a loan modification. The endless calls going back and forth, waiting and waiting on the phone all to end up with a loan modification offer that just insults or angers you is what you should fully expect until you finally reach an agreement that you both can accept.
The average loan modification should result with a 31% debt to income ratio for your home which means your house payment should be around 31% of your gross monthly income. This is all about give and take for both sides. You can expect that the first loan modification the bank offers will actually have your monthly payments increase, for at least a few months. This seems idiotic but it’s true as the banks will initially try to begin with a forbearance agreement which temporarily increases payments because they try to add in any past due payments, penalties, interest and late fees. Don’t accept this, simply let them know you don’t have the ability to meet that financial obligation and you head back to the drawing board. Expect to have to say this several times during the negotiation.
Here is the list of the most common concessions.
- Reduction in interest rate or converting from an adjustable rate to a fixed rate. This can be a permanent or temporary (1-5 years). Some loan modifications reduce the rate down to as low as 2% for a short term. This is almost always the most favorable to both parties and is the most used concession.
- Forbearance Agreement. Expect them to try to add in missed loan payments, interest payments, insurance and other costs the lender paid on your behalf. You should try and fight these costs as much as possible.
- Extension of the length of the loan. You can expect them to extend the loan to 35 or 40 years. This is a toughie for many people, but it is one of the most used ways to reduce your monthly payment.
Principal Forbearance. Basically they will defer payment of part of your loan and add it to the end of your loan or until you refinance or sell your property. This is commonly referred to as a “balloon payment”.
- Principal Reduction. As stated many times before, do not expect this. Only 2% of all loan modifications done in the past year had a principal reduction, and most of those were done in Michigan and California.
Step 6 – Wrap it up
Once you reach an agreement you can expect to be on a 3 month “trail period” in which if you are current at the end the lender will execute a permanent modification agreement and forward to you to sign.
Sign the paperwork, return it to the lender.
Good luck and if I can be of any further assistance give me a call at (770) 616-5062 or send me an email to alrichard@charter.net. I don’t do loan modifications and will not charge you any money but I can offer my opinion based upon my experience. I do not provide any legal advice and anyone seeking such advice should consult with their own lawyer.